Terms and Conditions

Your access to PTS Diagnostics is subject to the following Terms and Conditions, which may be updated by us from time to time without notice to you. By accessing or using this Web site, you agree that you have read, understand, and agree to be bound to these Terms and Conditions, as they may be amended from time to time, as well as to the terms of our Privacy Policy, which is hereby incorporated into these Terms and Conditions.

You are responsible for periodically reviewing these Terms and Conditions for applicable changes. Your use of this Web site after posting by us of any changes to these Terms and Conditions constitutes your acceptance to those changes. If you disagree with these Terms and Conditions, or are dissatisfied with this Web site, your sole and exclusive remedy is to discontinue using this site.

The Website is an informational marketing portal only. It is intended to provide general product information, specifications, and promotional content regarding medical devices distributed by PTS Diagnostics.

• Does not offer any products or services for direct online sale, purchase, or transaction.
• Does not process payments or facilitate e-commerce transactions of any kind.

While we seek to ensure that product information on the Website is accurate and current, all technical specifications, indications, and claims regarding the products are governed by the official labelling, instructions for use, and regulatory approvals issued by the Manufacturer and the Central Drugs Standard Control Organisation (CDSCO) or other applicable regulatory authority. In the event of any discrepancy between the Website and the official product documentation, the official product documentation shall prevail.

Content on the Website is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations. Nothing on the Website is intended to substitute professional medical judgment. If you have a medical emergency or an adverse reaction associated with a product, please seek immediate medical attention and separately report the matter through the appropriate regulatory channel.

The information, documents, and related graphics published in this Website (the "Information") are the sole property of us except for information provided by third-party providers under contract to us, its subsidiaries or affiliates. No part of the Website may be reproduced, distributed, or used for commercial purposes without prior written consent, save for personal, non-commercial reference use.

The Website provides a contact email address officesupport@sinocare.com through which visitors may submit product-related queries, feedback, or complaints ("Submissions"). By making a Submission, you acknowledge and agree that:

• We act solely as an intermediary and will forward relevant Submissions to the Manufacturer for review and response.
• We do not independently investigate, adjudicate, or guarantee resolution of any complaint, and assume no liability for the Manufacturer's response, or lack thereof.
• We may retain records of Submissions as described in our Privacy Policy for quality, compliance, and audit purposes.

You agree not to: (a) use the Website for any unlawful purpose; (b) attempt to gain unauthorized access to any portion of the Website or its underlying systems; (c) upload or transmit any viruses, malicious code, or disruptive material; (d) scrape, harvest, or misuse any content or data from the Website; or (e) impersonate any person or misrepresent your affiliation with any person or entity in a Submission.

The Website may contain links to third-party websites, including those of the Manufacturer or regulatory bodies, for convenience only. We do not control and are not responsible for the content, accuracy, or privacy practices of any third-party website.

The Website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by applicable law.

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your access to or use of, or inability to access or use, the Website, save in respect of liability that cannot be excluded under applicable Indian law, including any liability arising from death or personal injury caused by a defective product, which shall be governed by applicable product liability and consumer protection law and not by this clause.

You agree to indemnify and hold harmless the Distributor, its officers, employees, and agents from any claims, losses, or damages arising out of your misuse of the Website or breach of these Terms.

These Terms shall be governed by and construed in accordance with the laws of People's Republic of China. All disputes arising from or in connection with this contract shall be submitted to Shenzhen Court of International Arbitration (SCIA) for arbitration in accordance with its rules of arbitration in effect at the time of applying for arbitration. The seat of arbitration shall be Shenzhen. The language to be used in the arbitral proceedings shall be English. The arbitral award is final and binding upon both parties.

We may update these Terms from time to time. The revised Terms will be posted on this page with an updated Effective Date. Continued use of the Website following any such update constitutes acceptance of the revised Terms.